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Search Analytics

A Guide to Analyzing and Optimizing Website Search Engines

Book by Hurol Inan
ISBN: 1-4196-2609-4

  » Download PDF Version US$9.95 (from eSellerate)
  » Purchase Print Version US19.99 (from Amazon.com)
  » Purchase it bundled with Hurol's Web Analytics book for US$19.95 (Special Offer)

TABLE OF CONTENTS

Preface
Onsite Search – an Under-Appreciated Function
Increasing Awareness and Giving you the Tools

Chapter 1 - The Case for Search Analytics
The Keyword Opportunity
Search Effectiveness – Why it is Worth Measuring
Be Aware – Search Analytics will Deliver Actionable Information
The Opportunity Cost of No Search Analytics

Chapter 2 - The Act of Searching
When Do People Search?
Straight to the Search Box
Search When it’s Too Hard to Find Information by Browsing
Search as a Sign of Engagement
What Happens after Hitting the Go Button
Postscript: The Limits of Search

Chapter 3 - Search Keywords and Hits
Frequently Searched Keywords
Composite Keywords
The Search Context
Keywords by Audience Groups
Keyword Errors
Blank Searches
Case Study - Bank of America

Chapter 4 – The Characteristics of Search Usage
The Number of Searchers
Frequency vs Attempt
Search Locations
The Time Factor
Geo-segmentation

Chapter 5 – The Quality of the Search Results
Selection Ratio
No Results Found
Search Abandonment

Chapter 6 - The Effect of Search on Conversions
Increasing E-Commerce Sales from Onsite Search
Onsite Search Conversion Metrics
The Long Tail
Case Study - Maps.com

Chapter 7 – Advanced Search and Other Search Utilities

Chapter 8 - Mechanisms for Search Analytics
Using Web Analytics Tools for Search Analytics
Search Engine Tools are Moving toward Real Time Optimization
The Potential of a Stand-Alone Search Analytics Tool
The Limitation of ASP Search Engines for Measurement

Chapter 9 - High Performance Search Engines
Common Implementation Issues
Simple Steps for High Performance
Developing Usage Scenarios for Target Audiences
Developing Personas from Search Terms

Chapter 10 - The Search Analytics Initiative
The Commitment
Skill Requirements

Conclusion
 

     

HOW TO BUY

The complete e-book, Search Analytics: A Guide to Analysing and Optimising Website Search Engines by Hurol Inan is now available on Amazon.com and eSellerate.

  » Download PDF Version US$9.95 (from eSellerate)
  » Purchase Print Version US19.99 (from Amazon.com)
  » Purchase it bundled with Hurol's Web Analytics book for US$19.95 (Special Offer)

 
     

Return to Overview Page

» Download PDF Version
US$9.95 (from eSellerate)
» Purchase Print Version
US$19.99 (from Amazon.com)




» Testimonials

“Hurol Inan has been studying the art and science of measuring website success since its inception. He was the first to publish a book on the subject and was the keynote speaker at the world's first E-metrics Summit in 2002. With Search Analytics, Hurol has combined clear thinking and crisp communication in a book that is an absolute must-read for anybody serious about making their website the very best it can be. Pay attention - I do”.

Jim Sterne, Author, Consultant, President of Web Analytics Association

“This is an area of web analytics that has really been under-explored and Hurol Inan is pushing forward progress in this area. [In this book], he provides a lot of tangible and actionable direction."

Jim Novo, Author, Consultant

“Do you realize the commercial value of analyzing and optimizing the search activity on your site? If not, you really must look into it. Thanks to this excellent guide from Hurol Inan, the field of onsite search analytics looks set to become a vital part of any site optimization initiatives. The book gives you the detailed metrics, and insight into the required tools and processes, to get you started on search analytics to improve your online business performance.”

Ashley Friedlein, Author, CEO - E-consultancy

"Despite the fact that internal search is a must-deploy technology for content, retail and support web sites, far too many site operators fail to measure the adoption and use of their search deployments. Hurol Inan, following up on Measuring the Success of Your Website in his newest book, Search Analytics provides deep tactical guidance on what should be measured, how it should be measured and what the data means. Any web site owner having or considering site search should read this book!"

Eric Peterson, author of Web Analytics Demystified and Web Site Measurement Hacks



To discuss your web analytics needs, contact Hurol Inan on +61 2 9360 2122 or at

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